Diploma in Hospitality Operations and Supervision

Level 3
6 months

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Overview

This Diploma is designed to provide an understanding of the operational aspects of the hospitality industry as well as the knowledge and skills required to undertake a supervisory role. It is suitable for those who aspire to take up employment with the hospitality establishment. Those who are already working in hospitality can also benefit from enhanced knowledge and skills in addition to obtaining a recognized qualification.

Entry Requirements

Applicants may be admitted on evidence to show they are able to fulfill and benefit from the objectives of the programme and achieve the standards required.

Qualification Structure

The Level 3 Diploma in Hospitality Operations and Supervision accrues 60 credits over 6 modules.

Supervising Front Office Operations
Supervising Customer Service
Principles of Supervising and Leading Teams
Maintaining Accommodation Services Supplies
Maintaining a Healthy, Safe and Secure Working Environment
Resource Management in Accommodation Services

Assessments

Assessment through examination and coursework assignments.

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